Privacy Policy and Cookies Policy
We ask you to provide us with certain personal data in order to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request news, create an account, participate in our events or contests, or interact with or use our Website This personal data includes the following:
- Contact details, including name, email, telephone number, postal and billing address
- Login and account information, including user name, password, and unique user ID
- Personal information, including gender, city, date of birth and purchase history
- Payment or credit card details
- Pictures, photos and videos
- Personal preferences, such as your wish list, as well as marketing and cookie preferences.
- We collect additional personal information from you to provide specific information within our Website.
When you interact with our Site, certain data is automatically collected from your device or your web browser. More information about these practices can be found in the section on Cookies of this privacy policy. This data includes the following:
- Device IDs, call status, network access, storage information, and battery information
- Cookies, IP addresses, referr headers, web browser and version recognition data, as well as web beacons and tags
We use your personal data for the following purposes:
To provide information about our Website and the Services you request
When you use our Website, we use your personal data to provide you with the product or service you have requested. For example, if you make a purchase on the MOBILE CASE website, we will use the contact information you provide to contact you about your purchase. If you contact our customer service, we will use information about you, such as delivery or payment information, or the product you purchased, to help you resolve a problem or answer your questions.
To share information about our products, services and events, as well as for other promotional purposes
When you give your consent, we will send you promotional communications and news about products, services, and other promotions(offers). You may opt-out of these communications at any time after you have given this consent.
If you are already a MOBILE CASE customer (for example, if you have placed an order with us), we may use the contact information you provide to send you marketing updates about similar products or newsletters, where permitted by applicable law (unless you have already chosen not to receive such content). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us, such as your use of our Website, visits or purchases you make to our stores – to personalize our communication with you about products and services that we believe may be of interest to you.
To operate, improve and maintain our business, products and services
We use your personal data for our business. For example, when you make a purchase, we use this information for accounting, auditing, and other internal functions. We use personal data about how you use our products and services to improve your user experience, to help you identify technical and service problems, and to manage our Website.
To protect rights, assets or security, ours or third parties
We may also use your personal data about how you use our Site to prevent or detect fraud, abuse, unlawful use and violation of our Terms of Use, as well as to comply with court orders, government requests or applicable law.
Encryption & Security
We use a variety of technical and organizational security measures, including encryption and identity verification tools, to maintain the security of your personal data.
International data transfer
The personal data we collect (or process) within the framework of our Website will be stored in Greece. We protect your personal data as described in this privacy policy and in accordance with applicable law.
Retention of your personal data
We retain your personal data as long as necessary to fulfill the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). Generally this means that we will retain your personal data as long as you have a MOBILE CASE account. With respect to your personal data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial legislation and for warranty purposes).
YOUR RIGHTS regarding Your Personal Data
You have the right to request: (i) access to your personal data, (ii) an electronic copy of your personal data (portability) (iii) correction of your personal data if it is incomplete or inaccurate, or (iv) deletion or restriction of your personal data in certain circumstances provided for by applicable law. These rights are not absolute. If we have secured your consent to the processing of your personal data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your personal data or exercise any other right, please contact us using the contact details in the "Questions and Comments" section below.
Cookies are stored on your computer when you visit and use our website. It's a series of text-format information stored by the browser on your device. The information stored in cookies will then be transmitted to our website.Each cookie is unique to your browser and contains certain anonymous information. We use cookies to improve the experience of visitors using the site. The operation of the website will be significantly affected if you disable or do not accept the use of cookies. You have the right to disable cookies that you can specify through your browser settings. However, disabling them may not allow you to use certain parts of our website.
COOKIES TYPES
1. Operational
These cookies are necessary for the proper functioning of our online store. They allow you to navigate the Website and enjoy its functions. These cookies remain on your computer for a long time (persistent 1 day to 1 year)
Examples: PHP application cookie, PHP session cookie, frontend_cid, session_id, frontend, popup_newsletter
2. Efficiency
These cookies are used to measure performance and improve functionality by recording anonymous data on the use of the online store. These cookies remain on your computer during a session but for a long time (persistent)
Examples: Ga, Gat, utm, utma, utmc, zlcmid, atuvs
3. Social media
With social networking cookies you can connect to your social networks (e.g. Facebook – Twitter – YouTube – Instagram) and share content there from our website. Advertising cookies (third parties) collect information that helps to better personalize ads. These cookies remain on your computer during a session but for a long time (persistent)
Examples: fbcsrf
COOKIES OF THIRD PARTIES USED IN THIS WEBSITE
Google Analytics cookies are performance analysis/log cookies that allow us to collect anonymous information about how visitors use our website. These cookies tell us how many users visit our website and how visitors navigate to its various locations. It is anonymous information and does not contain personal data.
Information collected by Google Analytics cookies about our website is transferred and stored on Google's servers in accordance with Google's privacy policy.
In addition, third-party social networks (e.g. facebook, instagram, etc.) can place cookies on your device if you choose to share material from our website.
From time to time, our websites and apps may contain links to and from the websites of our partner, advertiser and affiliate networks. If you follow a link to any of these sites, please note that these sites have their own privacy policy and we are not responsible for those policies.
Please review these policies before submitting any personal data to these websites.
We may also offer you the ability to use your social media login information. If you use this feature, be aware that you share your profile information with us, depending on your settings on the relevant social networking platform. Please visit the relevant social media platform and review their privacy policy to understand how your personal data is shared and used in this context.
Our current laws and practices change over time. If we decide to update our privacy policy, we will publish the changes on our Website. If we make material changes to the way we process your personal data, we will send you prior notice or, when required by law, ask for your consent to implement such changes. We strongly recommend that you read our privacy policy and be regularly informed of our practices.
We are at your disposal for questions, comments and concerns you may have about our privacy policy and privacy practices.
If you wish to comment or have questions or concerns, or if you wish to exercise your rights with respect to your personal data, please contact us at:
Riga Feraiou 133,Patras
Τηλ: +306947941847 , 2610623035
You can also sent us an email at info@mobilecase.gr
You also have the right to lodge a complaint with the competent supervisory authority in your country of residence.
